FlixProTV.com – Privacy Policy

Effective Date: November 7, 2025
Last Updated: November 7, 2025

1. INTRODUCTION

Welcome to FlixProTV.com (“Flix Pro”, “we”, “our”, or “us”).
Your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Flix Pro Player mobile application, website, and related services (collectively, the “Service”).

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
If you do not agree, please do not access or use the Flix Pro Player or any related services.

2. INFORMATION WE COLLECT

We collect the following types of information to provide and improve our Service:

A. Information You Provide Directly

• Account or Contact Information: When you register, contact us, or subscribe to updates, you may provide your name, email address, and other contact details.

• Support Inquiries: When you reach out for support, we may collect information about your device, logs, and screenshots to help resolve your issue.

B. Automatically Collected Information

When you use the Flix Pro Player, we may automatically collect:

• Device Information: Such as model, operating system, unique identifiers, and IP address.

• Usage Data: Including actions taken within the app, app version, error logs, and time spent using features.

• Cookies & Tracking Technologies: On our website, cookies may be used to enhance your browsing experience and analyze usage trends.

C. No Uploaded Media Access

Flix Pro Player does not access, collect, or store your personal media (videos, photos, or IPTV streams).
All content played through the app remains locally stored on your device or streamed directly from your personal source. We do not provide, host, or distribute any media content.

3. HOW WE USE YOUR INFORMATION

We use collected data for the following purposes:

• To operate and maintain the Flix Pro Player and website.

• To improve our app performance, user interface, and experience.

• To respond to inquiries and provide technical support.

• To communicate with you about updates, new features, or policy changes.

• To detect, prevent, and address security or technical issues.

• To comply with legal obligations and protect our rights.

We do not sell or rent your personal data to any third party.

4. INFORMATION SHARING AND DISCLOSURE

We may share information only in the following cases:

• Service Providers: With trusted third-party vendors (e.g., analytics, hosting, customer support) that assist in operating our Service — under strict confidentiality agreements.

• Legal Requirements: If required by law, regulation, subpoena, or court order.

• Business Transfers: In connection with a merger, acquisition, or sale of company assets, provided your data remains protected.

We never share your uploaded or streamed content, as it remains on your personal device.

5. DATA SECURITY

We implement industry-standard technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

While we take every reasonable step to safeguard your information, no method of transmission or storage is 100% secure. You use the Service at your own risk.

6. DATA RETENTION

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Usage and diagnostic data may be anonymized and retained for analytics or app improvement purposes.

7. YOUR RIGHTS & CHOICES

Depending on your location, you may have the following rights under applicable privacy laws (such as GDPR, CCPA, etc.):

• Access & Portability: Request access to the data we hold about you.

• Correction: Request correction of inaccurate or incomplete information.

• Deletion: Request that we delete your personal information.

• Restriction or Objection: Limit how we use your data or object to certain processing.

• Withdraw Consent: Withdraw any consent you have previously provided.

To exercise any of these rights, please contact us at support@flixprotv.com.
We may request verification of your identity before fulfilling any request.

8. COOKIES AND TRACKING

Our website may use cookies and similar tracking technologies to:

• Improve website functionality and load speed.

• Remember your preferences and settings.

• Analyze site usage and performance.

You can manage or disable cookies through your browser settings, though this may affect your browsing experience.

9. CHILDREN’S PRIVACY

The Flix Pro Player is not intended for children under 13 years of age.
We do not knowingly collect or store personal data from anyone under 13.
If you believe a child has provided us with personal information, please contact us so we can promptly delete it.

10. INTERNATIONAL DATA TRANSFERS

If you access our Service from outside the United States, please note that your information may be processed in the U.S. or other countries where data protection laws may differ.
By using our Service, you consent to such transfers in accordance with this Privacy Policy.

11. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically.
When we make changes, we will post the updated version on our website and revise the “Last Updated” date above.
Your continued use of the Service after such updates constitutes your acceptance of the revised policy.

12. CONTACT US

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

📧 Email: support@flixprotv.com
🌐 Website: www.FlixProTV.com

ACKNOWLEDGEMENT

By using the Flix Pro Player or visiting FlixProTV.com, you acknowledge that you have read, understood, and agree to this Privacy Policy.